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Medical Records

OBTAINING COPIES OF YOUR MEDICAL RECORD

All copies for hospital based services must be obtained through the Medical Records Department of Community Medical Center.

  •   If your request includes film or billing, the medical record staff will assist in arrangement for these copies.
  •  If your request is for physician office records please contact the physician’s office.


HIPAA requires a signed and dated authorization.


You must indicate on your authorization what dates of service you are requesting.

  •   Medical Records staff can assist you with this.

The process of looking up your medical records and processing them does take time.

 

  • It may take up to 30 days to process your request. 
     
  • It may take longer to process micro film requests. 
 
We are allowed to charge a cost-based fee. This fee is currently at $0.50 for each page of a photocopied record. We are also allowed to charge an administrative fee to help cover the cost of paper, cost of copy machine maintenance, toner and cost of labor and benefits.


If you prefer to view your records, an appointment can be made. Viewing is free of charge.


We are happy to assist you in determining if you will need the entire medical record copies. By limiting your copies, we can help you lower your copy fee.


Our Release of Information Division will process your request. This area is under contract with IOD Inc., which is a professional photocopy service for healthcare institutions.


Release Of Information Copy Service:

 
Phone: (406) 728-4100, ext.7039
Fax: (406) 327-4510

Hours of Operation:  Monday–Thursday 7:30a.m.– 4:00p.m.

CLICK HERE TO OBTAIN RELEASE FORMS
CLICK HERE TO OBTAIN COPIES OF MEDICAL RECORDS

Photo Identification is required at the time of pickup of medical records. No exceptions!