+ CareFlight
+ Services
+ Caring Bridge

Caring Bridge

Free, personalized websites that support and connect loved ones during critical illness, treatment and recovery.

Visit CaringBridge.com

+ Service Commitment

If the hospital is unable to satisfy any concern about patient care and safety, the Joint Commission on Accreditation of Healthcare Organizations may be contacted at 1-800-994-6610 or complaint@jcaho.org.

Medicaid/Medicare recipients: Mountain-Pacific Quality Health Foundation may be contacted at
1-800-497-8232 or
3404 Cooney Dr., Helena, MT 59602


Information Needed
  1. The person or agency requesting the flight and a phone number.
  2. Specific location of the scene (GPS coordinates are helpful).
  3. Patient weight (a family member is possible in some situations, family member weight required).
  4. Known or suspected injuries or illness.
  5. Radio frequencies of ground personnel and call name of scene officer.
  6. On-site weather (wind, visibility and ceiling).
  7. Sending and receiving physician's names with interfacility transports.